We make every effort to provide you with the finest care and the most convenient financial options. To accomplish this we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. If you have any problems or questions, please ask our staff. They are well informed and up-to-date. They can be reached by phone at (510) 582-3400.
Please understand that insurance policies are a contract between the policy holder and the insurance company. Our office is not a party of that contract. The filing of insurance claims is a courtesy that we gladly extend to our patients. You will be required to pay an estimated portion of the fees at the time services are rendered.
The estimated amount will vary depending on your insurance benefits quoted to our office based on maximum coverage for the calendar year and deductibles to be withheld. This is an estimate and not a guarantee of payment by your insurance company.
If the insurance carrier has not paid within 30 days of billing, or a balance is present upon receipt of payment from your insurance, any unpaid professional fees are due and payable in full by you.
We are participating providers for:
Aetna-DMO, PPO & HMO
Access Dental/Premier Access
Cross-Prudent Buyer PPO
United Health Care
Dental-Premier/PPO (All States)
First Dental Health-(Sun Life Financial ), (FDH-ACCESS)
Lincoln Financial Group
Managed Dental Care
Patients with these insurances will be required to meet the deductible, make co-payments for covered services and payment for all non-covered services if applicable. We will also bill any PPO or indemnity plan that you may have.
NON-COVERED CHARGES: Please understand that not all services are a covered benefit in all contracts. Any charges not payable by your insurance carrier will require payment in full at the time services are rendered. Any account balances over 90 days will be subject to a 1.5% monthly finance charge (18% annual rate). If you have questions regarding your insurance coverage or payment options, please contact the office at: (510)582-3400. Please bring your insurance information with you to the consultation so that we can expedite reimbursement.